five25 Privacy Policy

Effective Date:

10/1/2024

At Five25, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share the information we collect from you when you interact with our services, including through our website, SMS communications, and other related services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information from users who interact with our services:

Personal Information: This includes your name, phone number, email address, and other contact details that you provide when filling out forms on our website, requesting services, or opting into our SMS communications.Transactional Information: Information related to your use of our logistics services, including inquiries, bookings, and other service requests.Automatically Collected Information: Data automatically collected via cookies or similar technologies when you visit our website, including IP address, browser type, and activity on our website.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our logistics services.Send you updates, notifications, and important communications regarding your inquiries or service requests.Send SMS messages, such as appointment confirmations, shipment updates, and rate confirmations.Comply with legal obligations and protect the rights and safety of Five25 and our users.

3. SMS Communications

By opting into our SMS communications, you agree to receive text messages from

Five25

regarding our services. These messages may include:

Appointment reminders.Rate and shipment updates.Important service notifications.

Opt-Out

: You may opt-out of SMS communications at any time by replying “STOP” to any message. Message and data rates may apply.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering services, such as:

Third-party logistics providers.SMS and communication service platforms.

We only share information as necessary to provide the services you have requested.

5. Security of Your Information

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access or disclosure. However, no data transmission over the internet or via wireless networks can be guaranteed to be completely secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you.Request corrections to inaccurate information.Request deletion of your personal information.

To exercise these rights, please contact us at [Insert Contact Information].

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the "Effective Date" at the top.